cPanel update (Resolved)
  • Priority - Low

  • cPannel are due to release v76, at some point soon, we will be updating as soon as it is released, This update will happen at 9pm UK on the day of release. More info at https://releases.cpanel.com/

    We will update this when the update is done.

     

    [update]  This update has gone through via all servers and is now up and running, if you have any questions about the new version of cPanel (v76) please don't hesitate to get in touch.

  • Date - 28/10/2018 16:16 - 07/11/2018 00:00
  • Last Updated - 07/11/2018 09:26
Slow ping time (Resolved)
  • Priority - Low

  • We are aware of slower ping times than normal, we will monitor this and take any action needed.

    [update 16:53] We have traced this issue back to the data centre who have been made aware.

    Ping now in normal range

  • Date - 11/08/2018 09:18
  • Last Updated - 15/08/2018 21:23
Planned restart (Resolved)
  • Priority - Low

  • There is a planned reset of Alpha on 12/08/2018 between 12.00-13.00. downtime should be 5 mins.

     

    [update 12:50 GMT) All work completed all sites should be back  online.

  • Date - 12/08/2018 12:00 - 12/08/2018 13:00
  • Last Updated - 12/08/2018 11:49
Name servers down (Resolved)
  • Priority - Critical

  • An issue with ns1  and ns2 has been reported, we are working towards a fix

  • Date - 16/02/2018 18:45 - 17/01/2018 00:00
  • Last Updated - 01/03/2018 22:16
Unable to upgrade account (Resolved)
  • Priority - Critical

  • We are aware you are unable to upgrade account,

    UPDATE
    We have found the issue and are looking at a fix

  • Date - 16/08/2017 20:22 - 20/08/2017 16:37
  • Last Updated - 17/08/2017 17:06
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